LEADERSHIP INSIGHTS

My office is in Culver’s home town. This place does an amazing business, and it’s not just about the sweet, creamy custard. I heard Lea Culver speak recently at the Sauk County Institute for Leadership, and the pearls ...

If you avoid delegation for any reason, (you can do it quicker and better yourself, last time they didn’t come through for you, it takes too much effort, you don’t want to burden them because they are busy, etc.), it c...

Keep an eye out for an article I’m writing for ACHE’s (American College of Healthcare Executives) Frontiers of Health Service Management (Consider joining if you haven’t!). The summer issue features actions organizati...

For those who can do their jobs from home, this genie isn’t going back in the bottle, and many leaders are not innately comfortable with this. How will you attract and keep the best and brightest in a changed workplace?

I recently asked our class of newly promoted leaders to submit their questions about performance reviews. Here’s the Q & A for some of them.

“I don’t know anything.” This may not be the best first sentence to get you to read on, but then again, maybe you feel the same way sometimes. No? Am I the only one who is a little lost in sorting out what diversity, ...

This claim is one of a tiny number of things I am fairly certain about: most people underestimate their impact on others, you and me included. For a variety of reasons, most of us go around assuming that what we do on a ...

I polled myself and the result was: I’m tired and angry a lot lately. NPR confirmed that I’m not alone, reporting (from a poll much larger than my own) that August 2021, was one of the lowest points in our collective “...

(Issue 130) I wrote a few months ago about mediating conflict between employees. What happens after you hold that challenging conversation? We want to believe things will be fine now that the air is cleared, but agreemen...

(Issue 129) “I’m so proud of you.” This is easy to say to someone else when they have reached a goal, accomplished something they set out to do, or overcome a difficult challenge. That is why I’m going to be proud of...