Wisconsin Quality Residency Program

Wisconsin Quality Residency Program


The Wisconsin Hospital Association (WHA), the Rural Wisconsin Health Cooperative (RWHC) and the Wisconsin Office of Rural   Health (WORH) are excited to announce registration is open for the next cohort of the Wisconsin Quality Residency Program. First launched in 2014, the program is designed to engage new and novice hospital quality improvement leaders in a track of education, leadership training, and networking – all critical for success in the first two years on the job.

The program will run May 8, 2024 through March 12, 2025 and include a blend of in-person and virtual learning modules covering foundational topics, including regulatory and accreditation requirements, quality improvement concepts, collecting data for analysis and decision-making, and more. Participants will have access to peer networking and coach calls, a dedicated email group for networking between sessions, and experienced quality leaders throughout Wisconsin for support. While the intended participants for the program are those who are in their first two years in a quality leadership role, we also acknowledge there may be experienced leaders and quality staff who will want to attend one or more modules covering specific areas of interest. Guest registration is available for modules 1-9 for those interested in attending one or more modules.

The Full Quality Residency Program includes:

  • 2 in person only and 8 virtual full day modules will be offered monthly (except July) May 2024-March 2025, the second Wednesday of each month from 9:00 am-3:30 pm.
  • A 1 hour “Coaching Call” on the fourth Wednesday of the month from 11:00 am-12:00noon  to introduce and prepare for the next module, follow-up on questions from the previous module and engage in discussion.
  • Presenters from WHA and RWHC professionals, current healthcare quality leaders including past Quality Residents, and champions and subject matter experts in healthcare quality topics.
  • Learning Needs Assessments Survey prior to each module to customize learning needs. Pre-session work to be completed prior to some modules.
  • Interactive learning activities including hands-on use of tools used for data-driven decision making and opportunities for reflection and dialogue.
  • Offers access to dedicated peer networking email group, portal for easy access to all resources shared, and a compendium of websites, tools, and other resources collected throughout the program.

To learn more, email  Jenny Pritchett, WHA Clinical Quality Improvement Manager, jpritchett@wha.org, or Janet Wagner, RWHC Quality Services Senior Manager at jwagner@rwhc.com


Full Program -  All Modules Included
2024-25 Wisconsin Quality Residency Program
  • Fee: $2,500 per person
    Fee will be invoiced to your hospital.

REGISTER HERE
Guest Registration -  Individual Modules 
Program Modules
(Select 1 or more)
  • Fee: Each module is $250 per person
  • Fee is prepaid via credit card.
REGISTER HERE
Quality Residency Modules are from 9:00am - 3:30pm CT
MODULE 1 - LEADING AS A QUALITY HEALTHCARE PROFESSIONAL
Wednesday, May 8, 2024 | 9:00am – 3:30pm CT    ( In-person only at WHA)
  • Understanding the Scope of your Role as a Quality Leader
  • Support the Organizational Strategic Plan, Mission, Vision, & Values with Quality Initiative
  • Engaging Stakeholders from Senior Leaders to Front Line Staff
MODULE 2 - ACCREDITATION / SURVEY READINESS
Wednesday, June 12, 2024 | 9:00am – 3:30pm CT    Zoom (Virtual)
  • Accreditation / Survey Readiness
  • Strategies and Tools for Managing Surveys
MODULE 3 - HOSPITAL COMPLIANCE: STATE AND FEDERAL OVERSIGHT
Wednesday, August 14, 2024 | 9:00am – 3:30pm    Zoom (Virtual)
  • Hospital Regulatory Oversight and Survey Process
  • Emergency Medical Treatment and Labor Act 101
  • Frequently Cited Deficiencies
  • Plans of Correction Process
MODULE 4 - CREATING A CULTURE OF SAFETY & RISK MANAGEMENT
Wednesday, September 11, 2024 | 9:00am – 3:30pm CT    Zoom (Virtual)
  • Understanding High Reliability Organizations
  • Just Culture and Characteristics of a Culture of Safety
  • Sentinel/ Adverse Events
  • Root Cause Analysis/ Failure Modes and Effect Analysis
  • Disclosure of Info 
  • Informed Consent
  • Protected Information
MODULE 5 - QUALITY MEASURE REQUIREMENTS
Wednesday, October 9, 2024 | 9:00am – 3:30pm CT    Zoom (Virtual)
  • Types of Measures
  • Federal and State Reporting Requirements
  • Interoperability
  • Navigate Quality Related Public Reporting Sites
MODULE 6 - USING DATA TO MAKE DECISIONS
Wednesday, November 13, 2024 | 9:00am – 3:30pm CT    Zoom (Virtual)
  • Tools to Display and Report Data
  • Data Collection and Analysis in Excel
  • Mock Data Demo with Group Participation
MODULE 7 - ENGAGING CLINICIAN ACCOUNTABILITY IN QUALITY
Wednesday, December 11, 2024 | 9:00am – 3:30pm CT    Zoom (Virtual)
  • Medical Staff/ Med Exec
  • Committee Services and Impact on Quality
  • Peer Review Processes as Educational Rather than Punitive
  • Ongoing Professional Practice Evaluations/ Focused Professional Practice Evaluations
MODULE 8 - POPULATION HEALTH AND CARE TRANSITIONS
Wednesday, January 8, 2025 | 9:00am – 3:30pm     Zoom (Virtual)
  • Care Coordination Strategies and Best Practices
  • Social Determinants of Health and the impact on Health Outcomes
MODULE 9  - PERFORMANCE IMPROVEMENT & PROJECT FACILITATION
Wednesday, February 12, 2025 | 9:00am – 3:30pm CT     Zoom (Virtual)
  • How to Choose a Methodology
  • Plan, Do, Study, Act (PDSA) Cycle
  • Project Facilitation Strategies and Management Tools
  • Project Selection Process
  • Selecting a Project Solving Methodology
  • Tools for Project Management
- Only included with purchase of all 2024-2025 program modules -
MODULE 10 -   PUTTING IT ALL TOGETHER AND GRADUATION
Wednesday, March 12, 2025 | 9:00am – 3:30pm CT      (In-person only at RWHC)