Wisconsin Quality Residency Program

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Wisconsin Quality Residency Program

Individual module re gistration is available for quality and other interested current, or rising, hospital leaders looking for a “refresher” in a specific topic.  The fee is $350 per module.

For CAH’s, the fee is $250 per module  thanks to the WORH support of a $100 stipend for individual module registration.

Since the Wisconsin Quality Residency Program began in 2014, overwhelmingly positive feedback has been received. Here is some feedback received from past Quality Residents:

  • The networking is wonderful!
  • It was an enlightening day and provides some hope to be able to do this job (Leading as a Healthcare Professional Module 1)
  • One helpful hint (module 3 Compliance State and Federal Regs) The QSEP Training Site – WOW. I’ll be spending a lot of time there. I would keep the full day...if I had to choose one, it would be the POC session
  • I would not change anything, EXCEPT I wish I had this information when I started in this role! (Measure Requirements Module)
  • All the Project Management tools provided are great (Performance Improvement Module)
REGISTER HERE

For Questions, Please Contact:

Janet Wagner
 BSN, MS-OLQ, CPHQ
Quality Services Senior Manager
Rural Wisconsin Health Cooperative
608.644.3258

jwagner@rwhc.com

Jenny Pritchett
 RN, BSN, MPH, MBA, CIC, CPHQ
Clinical Quality Improvement Manager
Wisconsin Hospital Association
608.274.1820

jpritchett@wha.org


MODULE SCHEDULE 2026-2027 

  • Full day modules offered the 2nd day of each month from 9:00 am-3:30 pm.
  • Coach Calls ( Full Program Participants only). 11:00am-12:00pm the 4th Wednesday of each month.

MODULE 1 - LEADING AS A QUALITY HEALTHCARE PROFESSIONAL

Wednesday, September 9, 2026 | 9:00am – 3:30pm CT (In Person at RWHC)

· Understanding the Scope of your Role as a Quality Leader

· Support the Organizational Strategic Plan, Mission, Vision, & Values with Quality Initiatives

· Engaging Stakeholders from Senior Leaders to Front Line Staff

Presenters: Panel Discussion from 3 different hospitals

MODULE 2 - ACCREDITATION / SURVEY READINESS

Wednesday, October 14 2026 | 9:00am – 3:30pm CT Zoom (Virtual)

· Accreditation / Survey Readiness

· Strategies and Tools for Managing Surveys

Presenters: Holly DeMarce and Jason Lee Mayo Clinic Health System

MODULE 3 – Performance Improvement & Change Management

Wednesday, November 11, 2026 | 9:00am – 3:30pm CT (In Person at WHA)

· How to Choose a Methodology

· Plan, Do, Study, Act (PDSA) Cycle

· Project Facilitation Strategies and Management Tools

· Project Selection Process

· Selecting a Project Solving Methodology

· Tools for Project Management

MODULE 4 - QUALITY MEASURE REQUIREMENTS

Wednesday, December 9, 2026 | 9:00am – 3:30pm CT Zoom (Virtual)

(Coach Call: November 19, 2025)

· Types of Measures

· Federal and State Reporting Requirements

· Interoperability

· Navigate Quality Related Public Reporting Sites

Presenter: Janet Wagner, RWHC

MODULE 5 - USING DATA TO MAKE DECISIONS

Wednesday, January 13, 2027 | 9:00am – 3:30pm CT Zoom (Virtual)

· Tools to Display and Report Data

· Data Collection and Analysis in Excel

· Mock Data Demo with Group Participation

Presenters: Jason Gillis and Chris Barnett, HSHS

MODULE 6 - HOSPITAL COMPLIANCE: STATE AND FEDERAL OVERSIGHT

Wednesday, February 10, 2027 | 9:00am – 3:30pm CT Zoom (Virtual)

· Hospital Regulatory Oversight and Survey Process

· Emergency Medical Treatment and Labor Act 101

· Frequently Cited Deficiencies

Presenter: Wisconsin Department of Health Services

MODULE 7 - CREATING A CULTURE OF SAFETY, HIgh Reliability,

& Risk Management

Wednesday, March 10, 2027 | 9:00am – 3:30pm CT Zoom (Virtual)

· Understanding High Reliability Organizations

· Just Culture and Characteristics of a Culture of Safety

· Sentinel/ Adverse Events

· Root Cause Analysis/ Failure Modes and Effect Analysis

· Disclosure of Info

· Informed Consent

· Protected Information

MODULE 8 - ENGAGING CLINICIAN ACCOUNTABILITY IN QUALITY

Wednesday, April 14, 2027 | 9:00am – 3:30pm CT Zoom (Virtual)

· Medical Staff/ Med Exec

· Committee Services and Impact on Quality

· Peer Review Processes as Educational Rather than Punitive

· Ongoing Professional Practice Evaluations/ Focused Professional Practice Evaluations

MODULE 9 - POPULATION HEALTH AND CARE TRANSITIONS

Wednesday, May 12, 2027 | 9:00am – 3:30pm CT Zoom (Virtual)

· Care Coordination Strategies and Best Practices

· Impact of Social Determinants of Health on Health Outcomes

- Only included with purchase of all 2026-2027 program modules -
MODULE 10 - Putting It All Together and Graduation

Wednesday, June 16, 2027 | 9:00am – 3:30pm CT (In-person at WHA)

• Sharing success and challenges and ideas with the group

• Brainstorm with other participants on a new idea to implement