Wisconsin Quality Residency Program

The Wisconsin Hospital Association (WHA), Rural Wisconsin Health Cooperative (RWHC), and the Wisconsin Office of Rural Health (WORH) are excited to announce the next offering of the WI Quality Residency Program. Since the inaugural WI Quality Residency Program in 2014, WHA and RWHC have received overwhelmingly positive feedback. Modules are intended for new or novice quality leaders in healthcare quality, and are highly interactive learning sessions facilitated by a team of expert and veteran quality professionals.

This virtual 12-month program is held from February 2023 to December 2023, on the second Wednesday of each month from 9:00am-3:30pm CT. Presenters include WHA and RWHC professionals, leaders currently in their healthcare quality roles and past Quality Residents.

The schedule of Quality Residency Modules is listed below. Modules will include:

  • · Learning Needs Assessments Survey prior to each module to customize learning needs
  • · Pre-session work to be completed prior to each module
  • · Interactive learning activities, including hands-on use of tools used for data-driven decision making and opportunities for reflection and dialogue
  • · Post Module Program Evaluation to provide feedback on learning each experience

To register for the full 12-month program, apply here. Upon acceptance of your application, the $2,500 fee will be invoiced.

To register for the individual modules only, click Register Here below. Fee is $250 per module (pre-paid via credit card). 

To learn more, email Dana Fischer, WHA Clinical Quality Improvement Manager, dfischer@wha.org, or Janet Wagner, RWHC Quality Services Senior Manager at jwagner@rwhc.com.



MODULE 1 Zoom (Virtual)
Leading as a Quality Healthcare Professional
Wednesday, February 8, 2023 | 9:00am – 3:30pm CT
  • Understanding the Scope of your Role as a Quality Leader
  • Support the Organizational Strategic Plan, Mission, Vision, & Values with Quality Initiatives
  • Engaging Stakeholders from Senior Leaders to Front Line Staff
MODULE 2 Zoom (Virtual)
Accreditation / Survey Readiness
Wednesday, March 8, 2023 | 9:00am – 3:30pm CT
  • Accreditation Readiness
  • Strategies and Tools for Managing Surveys
MODULE 3 Zoom (Virtual)
Hospital Compliance: State and Federal Oversight
Wednesday, April 12, 2023 | 9:00am – 3:30pm CT
  • Hospital Regulatory Oversight and Survey Process 
  • Emergency Medical Treatment and Labor Act 101 
  • Hot Topics 
  • Plans of Correction Process
MODULE 4 Zoom (Virtual)
Quality Measure Requirements
Wednesday, May 10, 2023 | 9:00am – 3:30pm CT
  • Types of Measures 
  • Federal and State Reporting Requirements 
  • Interoperability 
  • Navigate Quality Related Public Reporting Sites
MODULE 5 Zoom (Virtual)
Using Data to Make Decisions
Wednesday, June 14, 2023 | 9:00am – 3:30pm CT
  • Tools to Display and Report Data 
  • Data Collection and Analysis in Excel 
  • Mock Data Demo with Group Participation
MODULE 6 Zoom (Virtual)
Performance & Process Improvement
Wednesday, July 12, 2023 | 9:00am – 3:30pm CT
  • How to Choose a Methodology 
  • Plan, Do, Study, Act (PDSA) Cycle 
  • Lean Processes for Quality Improvement 
  • How to Set and Attain Quality Goals
MODULE 7 Zoom (Virtual)
Project Facilitation & Implementation
Wednesday, August 9, 2023 | 9:00am – 3:30pm CT
  • Project Facilitation Strategies and Management Tools
  • Project Selection Process 
  • Selecting a Project Solving Methodology 
  • Tools for Project Management
MODULE 8 Zoom (Virtual)
Creating A Culture Of Safety
Wednesday, September 13, 2023 | 9:00am – 3:30pm CT
  • Understanding High Reliability Organizations 
  • Just Culture and Characteristics of a Culture of Safety 
  • Sentinel/ Adverse Events 
  • Root Cause Analysis/ Failure Modes and Effect Analysis
MODULE 9 Zoom (Virtual)
Population Health and Care Transitions
Wednesday, October 11, 2023 | 9:00am – 3:30pm CT
  • Care Coordination Strategies and Best Practices 
  • Impact of Social Determinants of Health on Health Outcomes

MODULE 10 Zoom (Virtual)
Engaging Clinician Accountability in Quality
Wednesday, November 8, 2023 | 9:00am – 3:30pm CT
  • Medical Staff/ Med Exec 
  • Committee Services and Impact on Quality 
  • Peer Review Processes as Educational Rather than Punitive 
  • Ongoing Professional Practice Evaluations/ Focused Professional Practice Evaluations
MODULE 11 Zoom (Virtual)
Risk Management
Wednesday, December 13, 2023 | 9:00am – 3:30pm CT
  • Provider Liability 
  • Caregiver Misconduct 
  • Disclosure of Info
  • Informed Consent
  • Protected Information