Wisconsin Quality Residency Program

Wisconsin Quality Residency Program

Individual module registration is available for quality and other interested current, or rising, hospital leaders looking for a “refresher” in a specific topic.  The fee is $350 per module.

For CAH’s, the fee is $250 per module  thanks to the WORH support of a $100 stipend for individual module registration.

Since the Wisconsin Quality Residency Program began in 2014, overwhelmingly positive feedback has been received. Here is some feedback received from past Quality Residents:

  • The networking is wonderful!
  • It was an enlightening day and provides some hope to be able to do this job (Leading as a Healthcare Professional Module 1)
  • One helpful hint (module 3 Compliance State and Federal Regs) The QSEP Training Site – WOW. I’ll be spending a lot of time there. I would keep the full day...if I had to choose one, it would be the POC session
  • I would not change anything, EXCEPT I wish I had this information when I started in this role! (Measure Requirements Module)
  • All the Project Management tools provided are great (Performance Improvement Module)

    Scroll below to view the 2025-2026 Quality Residency Program Module Schedule.

    For Questions, Please Contact:

    Janet Wagner, BSN, MS-OLQ, CPHQ
    Quality Services Senior Manager
    Rural Wisconsin Health Cooperative
    608.644.3258

    jwagner@rwhc.com

    Jenny Pritchett, RN, BSN, MPH, MBA, CIC, CPHQ
    Clinical Quality Improvement Manager
    Wisconsin Hospital Association
    608.274.1820

    jpritchett@wha.org

    Guest Registration - Individual Modules
    2025-2026 Program Modules (Select 1 or more)

    Fee: $350 per person for each module

    MODULE SCHEDULE

    • Full day modules offered monthly from 9:00 am-3:30 pm.



    MODULE 3 - HOSPITAL COMPLIANCE: STATE AND FEDERAL OVERSIGHT

    Wednesday, November 12, 2025 | 9:00am – 3:30pm CT   Zoom (Virtual)

    • Hospital Regulatory Oversight and Survey Process
    • Emergency Medical Treatment and Labor Act 101
    • Frequently Cited Deficiencies
    • Plans of Correction Process
    • Presenters: Valerie Dehline DHS Nurse Consultant II

    Presenter: Valerie Dehline DHS Nurse Consultant II

    MODULE 4 - QUALITY MEASURE REQUIREMENTS

    Wednesday, December 10, 2025 | 9:00am – 3:30pm CT   Zoom (Virtual)

    • Types of Measures
    • Federal and State Reporting Requirements
    • Federal and State Reporting Requirements
    • Interoperability
    • Navigate Quality Related Public Reporting Sites

    Presenters: Janet Wagner, RWHC, Samantha Peck, WORH

    MODULE 5 - USING DATA TO MAKE DECISIONS

    Wednesday, January 14, 2026 | 9:00am – 3:30pm CT   (In Person at WHA)

    • Tools to Display and Report Data
    • Data Collection and Analysis in Excel
    • Mock Data Demo with Group Participation

    Presenters: Jason Gillis and Chris Barnett, HSHS

    MODULE 6 - PERFORMANCE IMPROVEMENT & CHANGE MANAGEMENT

    Wednesday, February 11, 2026 | 9:00am – 3:30pm CT   (In Person at WHA)

    • Define quality and process improvement methodologies
    • Use key quality tools and techniques to support process improvement initiatives
    • Explain core concepts and models of change management
    • Identify common challenges and resistance to change, along with strategies to address them
    • Apply practical tools to support planning, communication, and implementation of change initiatives

    Presenters: Larry Dux, MBA, CPHIMS, CPDHTS, LFHIMSS & Brenda Fairfull - FMLH

    MODULE 7 - CREATING A CULTURE OF SAFETY, HIGH RELIABILITY, & RISK MANAGEMENT

    Wednesday, March 11, 2026 | 9:00am – 3:30pm CT   Zoom ( Virtual)

    • Understanding High Reliability Organizations
    • Just Culture and Characteristics of a Culture of Safety
    • Sentinel/ Adverse Events
    • Root Cause Analysis/ Failure Modes and Effect Analysis
    • Disclosure of Info
    • Informed Consent
    • Protected Information

    Presenter: Sharon Rateike, MS, CPHRM, CPHQ - ECRI  

    MODULE 8 - CLINICIAN ACCOUNTABILITY IN QUALITY

    Wednesday, April 8, 2026 | 9:00am – 3:30pm CT   Zoom ( Virtual)

    • Medical Staff/ Med Exec
    • Committee Services and Impact on Quality
    • Peer Review Processes as Educational Rather than Punitive
    • Ongoing Professional Practice Evaluations/ Focused Professional Practice Evaluations

    Presenters: Tracy Katzer and Dr Kaye-Eileen Willard - Ascension

    MODULE 9 - POPULATION HEALTH AND CARE TRANSITIONS

    Wednesday, May 13, 2026 | 9:00am – 3:30pm CT   Zoom ( Virtual)

    • Care Coordination Strategies and Best Practices
    • Impact of Social Determinants of Health on Health Outcomes

    Presenter: TBD