RWHC Office & Training Center 880 Independence Ln
Sauk City
United States

The Teach Back Method - Enhancing Patient Understanding - 2020

Event Starts: 8/24/2020 9:00 AM

Event Ends: 8/24/2020 12:00 PM

Sign Up To This Event
Teach Back Method

The Teach Back Method:
Enhancing Patient Understanding

Monday, August 24, 2020
 9:00 a.m.–12:00 p.m.

(3-hr workshop)

RWHC Office & Training Center
880 Independence Lane, Sauk City

Registration Deadline: August 3rd

RWHC Member & Affiliate Member: $125
Non-RWHC Member: $150

Fee includes program handouts and refreshments.

0.3 CEUs

RWHC is a CEU provider through the Wisconsin Society for Healthcare Education & Training (WISHET)

Instrutor: Erin Smital, RN, RWHC Nursing Professional Development Educator

Target Audience: Nurses and other healthcare providers that are responsible for education of patients in hospital or clinic settings.

Program Description: Did you know that 40-80% of medical information patients are given is forgotten immediately? Combine that with the fact that ½ of the information they retain is actually incorrect, and you have a huge problem on your hands. By using the Teach Back Method you can ensure that you are communicating with your patient in a way they understand.You can feel confident that the education you have provided will be retained and utilized by the patient far after discharge.

Participants will learn to:

  • Identify the 4 basic ways patients take in information
  • Increase patient satisfaction 
  • Create an environment that feels safe for the patient
  • Improve outcomes and meet patient needs
  • Use the “Chunk and Check” method for educating the patients

Consider taking this workshop if the following are mostly true for you:

  • You find that your department has increased call backs, re-admissions or multiple unnecessary patient appointments
  • Your patients are often not adhering to the treatment plan
  • There is a disconnect between discharge instructions/after visit summaries and patient understanding
  • You feel as though you are not connecting with your patients

Visit the RWHC Clinical Education Series web page to view all our class offerings.