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Lateral Violence: Dealing with
Disruptive Behaviors
Tuesday, July 15, 2025
9:00 a.m. - 3:30 p.m. CT
PLEASE NOTE: We request that each participant participate from his/her own computer, and use a webcam. This will allow you to participate in the breakout group discussions that are an important part of the learning experience.
IN-PERSON LOCATION:
RWHC Office & Training Center
880 Independence Lane
Sauk City, WI 53583
Registration Deadline: June 24th
Missed the deadline?
Click here to inquire if spots remain.
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Fee:
RWHC Member & Affiliate Member:
$220 per person
Non-RWHC Member:
$265 per person
Fee includes program handouts. Lunch is on your own.
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0.6 CEUs
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RWHC is approved as a provider of continuing health education by the Wisconsin Society for Healthcare Education and Training (WISHET). RWHC designates this activity for up to 6 contact hours (0.6 CEUs) of continuing education for allied health professionals.
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Instructor:
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Erin Smital, RN, is the Nursing Professional Development Educator, Nurse Residency Coordinator and Lean Residency Coordinator at the Rural Wisconsin Health Cooperative. Along with being an RN, Erin brings forward years of experience in various leadership roles in and out of healthcare. In addition to developing and presenting numerous leadership and nursing focused workshops, she also provides training in de-escalation as a Certified Non-Violent Crisis Intervention Instructor.
esmital@rwhc.com | 608-643-1066
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Target Audience:
All healthcare managers, leaders and/or supervisors. Individuals both experienced and/or new in their role. Workers who have experienced or witnessed Lateral Violence and are ready to hold themselves and others accountable
Workshop Description:
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Studies estimate that 44% to 85% of nurses are victims of Lateral Violence and up to 93% of nurses report witnessing Lateral Violence in the workplace (Jacobs & Kyzer, 2010; Quine, 2001).
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Lateral violence and bullying have been extensively reported and documented among health care professionals with serious negative outcomes for patients, staff and employers. These disruptive behaviors are toxic to the health care profession and have a negative impact on retention of quality staff. “Eating our young” is no longer acceptable and it is time that we shed some light on this darkness that permeates our organizations. This workshop is designed to help you understand the ramifications of allowing lateral violence to continue and persist, to recognize the most common behaviors, and to develop methods/techniques to address and prevent ongoing hostility.
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Nurses who experience LV report less trust in their organization and significantly lower job satisfaction. They are also more likely to leave, thus contributing to decreased productivity and poor communication on their units (Johnson & Rea, 2009; Quine, 2001
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Did you know?
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The cost of replacing and training a medical-surgical nurse is estimated at $92,000 and the replacement cost of training a specialty nurses (e.g., a critical care or emergency department (ED) nurse) can be closer to $145,000 (Kennedy & Nichols, 2012).
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Program Objectives - Participants will learn to:
- Define Lateral Violence
- Examine overt and covert examples of Horizontal Violence
- Discuss the impact of Lateral Violence on the individual as well as the organization
- Develop various strategies/techniques toward addressing and eliminating this behavior in the workplace
Consider taking this workshop if the following are mostly true for you:
- At some point in my career I have felt ridiculed, demeaned or dehumanized by a health care colleague
- Demeaning behavior has been tolerated, and/or accepted on my unit or within my team
- Unfortunately, on self-reflection I may have engaged in activities that are unsupportive of my fellow employees
- Even though I personally had to endure this “rite of passage” into healthcare as a new professional, I want to advocate for others to ensure their success and safety
- I want to take an active role in creating the next generation of health care professionals, the ones who will be taking care of me and my family
- I want to learn different strategies and techniques for addressing disruptive behavior
Visit the RWHC Leadership Series web page to view all our class offerings.
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