Communicating Value To Network Members: Listen, Adjust, Produce, Promote & Keep Doing It
Communication Key To Any Joint Action
Presentation Outline
Annual & Biannual Communication
Monthly/Quarterly Communication
Ongoing Communication
Episodic Communication
Members Looking For Help Not Grief
Communication Must Be Mission Driven
Annual Objectives Must Be Evaluatable
Constantly Refresh Institutional Memory
All-Member “Global” Satisfaction Survey
Data Is Key To Modifying Network Behavior
Board Participation Is Staff Responsibility
Board Agenda Structured, Not Controlled
Financials Need To Highlight Not Conceal
Maintenance & Growth
Consent Calendar Is An Efficient Tool
Information Among Members Is Key Value
Trust Depends On Being Transparent
Business Advisory Letter = Value Added
Adding Value In Competitive World
Network Information Anytime, Anyplace
Promotion Starts & Ends With Listening
Email: timsize@rwhc.com
Home Page: http://www.rwhc.com
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