Empowering Vs. Enabling
Thursday, June 14, 2018
9:00 a.m. – 3:30 p.m.
RWHC Office & Training Center
880 Independence Lane
Sauk City, WI
Registration deadline is May 24
RWHC Member & Affiliate Member: $160
Non-RWHC Member: $190
Fee includes program handouts, refreshments and lunch. Please contact RWHC with any special dietary needs.
RWHC is a CEU provider through the Wisconsin Society for Healthcare Education & Training (WISHET)
Instructor: Erin Smital, RN, RWHC
Nursing Professional Development Educator
Target Audience: Healthcare managers, leaders and supervisors, both experienced and new in their role
In a world that can value task performance over relationship building, it is vital to slow down and invest in the patients and staff that we work with on a daily basis. How you approach inquiry affects your relationships, your ability to get work completed, and ultimately your success as a leader and/or health care provider. By asking the right questions, at the right time, you can move an individual away from a state of ambiguity and uncertainty, towards finding motivation to make positive decisions and accomplish established goals.
Participants will learn to:
- Identify and explain the core principles of Humble Inquiry and Motivational Interviewing
- Recognize the value of vulnerability and why it is important in relationship building
- Establish trust with those they work with
- Identify ways to improve active listening
- Describe the difference between behaviors and judgments
- Explain the use of open ended questions and reflective listening
Consider taking this workshop if the following are mostly true for you:
- As a manager you feel that your employees “dump” their problems on you
- You don’t feel like your leadership is really making a difference
- You crave true connections with your patients or those you work with and/or supervise
- You are burned out with patients that seem to not take accountability for their own healthcare
- You are flat out tired of telling your staff or patients exactly what to do, and when to do it
Visit the RWHC Clinical Series web page to view all our class offerings.
If you would like more information about the RWHC Clinical Series, please email Education Services Manager, Carrie Ballweg, or call 608-643-2343.