Registration

Coaching for Performance

RWHC Office & Training Center
880 Independence Lane, Sauk City

Registration Deadline: September 23^rd

RWHC Member & Affiliate Member: $160

Non-RWHC Member: $190

Fee includes program handouts and breaks/refreshments. Lunch is on your own

0.6 CEUs RWHC is a CEU provider through the Wisconsin Society for Healthcare Education & Training (WISHET)

Instructor: Jo Anne Preston, RWHC Workforce & Organizational Development Senior Manager

Target Audience: Healthcare Managers, both experienced and new in their role

Program Description:
Effective coaching is essential to getting the best out of your employees. How long is long enough to coach someone? What if they cry or get defensive when I bring up an issue? How do I keep from getting derailed by someone who tries to turn the tables on me? These and many more questions will be explored and you will leave with a plan for coaching in your own style with skill and confidence.

Program Objectives– Participants will learn to: 

1. Identify the common challenges that can arise in coaching situations and create a plan to effectively address those challenges
2. Coach others to develop their skills and abilities and reinforce desired behavior and work
3. Handle under-performance directly and with diplomacy
4. Manage difficult conversations with skill
5. Develop a systematic approach to coaching to achieve the results you want from your employees