Coaching for Performance - 2020

Event Starts: 10/14/2020 9:00 AM

Event Ends: 10/14/2020 3:30 PM

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At the Heart of the Matter

Coaching for Performance

Wednesday, October 14, 2020
9:00 a.m. – 3:30 p.m.


Now Virtual Only -via Zoom

Registration Deadline: October 12th

RWHC Member & Affiliate Member: $160
Non-RWHC Member: $190

0.6 CEUs
RWHC is a CEU provider through the Wisconsin Society for Healthcare Education & Training (WISHET)


Instructor: Jo Anne Preston, RWHC Workforce & Organizational Development Senior Manager

Target Audience: Healthcare Managers, both experienced and new in their role

Program Description:
Effective coaching is essential to getting the best out of your employees. How long is long enough to coach someone? What if they cry or get defensive when I bring up an issue? How do I keep from getting derailed by someone who tries to turn the tables on me? These and many more questions will be explored and you will leave with a plan for coaching in your own style with skill and confidence.

Program Objectives– Participants will learn to: 

  1. Identify the common challenges that can arise in coaching situations and create a plan to effectively address those challenges
  2. Coach others to develop their skills and abilities and reinforce desired behavior and work
  3. Handle under-performance directly and with diplomacy
  4. Manage difficult conversations with skill
  5. Develop a systematic approach to coaching to achieve the results you want from your employees

Visit the RWHC Leadership Series web page to view all our class offerings.